Talk to a recovery specialist

No, and you should not engage anyone who says otherwise.

Recovery depends on factors outside any investigator's control: where the funds went, whether they passed through a mixer or privacy coin, whether they reached a regulated service that will respond to lawful requests, and how much time has passed. We assess your case honestly and tell you when the realistic prospect is low — including when it is close to zero.

What we can commit to is a competent, documented investigation and a clear account of what is and is not achievable.

The initial case assessment is free. If we take the case on, you receive a written engagement agreement setting out the scope, the fee structure, and what happens if nothing is recovered — before you commit to anything.

We do not ask for cryptocurrency payments, we invoice to a corporate account, and we never ask for a fee to "release" funds. Any approach demanding payment in crypto or gift cards in our name is not us.

Immediately. Stolen crypto is usually moved within hours to days, and a freeze at a receiving exchange is only possible while the funds are still there.

Older cases are not automatically hopeless — funds sometimes sit dormant, off-ramps are identified later, and cases connect to wider investigations — but the position is materially weaker. If the loss happened in the last few days, treat it as urgent.

As much of the following as you have:

• Transaction hashes and wallet addresses for every payment
• The chain and token used for each transfer
• Screenshots and exports of all communications with the fraudster
• The platform's website address and any saved pages
• Bank or exchange statements showing the payments
• Any police or regulator report reference
• A dated timeline of what happened

Submit what you have — a missing item does not stop us starting. Our evidence guide explains how to capture each of these properly.